How to Whitelist my Emails

Whitelisting an email address ensures that emails sent from that specific address reach your Inbox, and not your junk or spam folder. Occasionally you may also have to whitelist my email address in your firewall or security program. Follow the instructions below for your specific email provider and/or security program to help my emails reach you.

Email Providers

Firewall or Security Program

 AOL

WebMail
  1. Open my email.
  2. Click on my name and email address.
  3. Click "Add Contact" in the window that appears.
  4. Enter any additional information.
  5. Click Add Contact.
AOL (version 9.0 or higher)
  1. Copy the "from" address from my latest email.
  2. In the pop-up box, select Add.
  3. Paste my copied address/type my address in the Other email field.
  4. Make my newly added address the "Primary email address" by checking the checkbox.
  5. Select Save.

Apple Mail

  1. Click my email address in the header of my email
  2. Click Add.

AT&T Web Email

  1. Open your mailbox.
  2. Select Options on the top right hand side > Mail Options > Filters > Add Filter.
  3. Select Filters.
  4. Click "Add Filter".
  5. In the top row, labeled From Header, select "contains" from the pull-down menu. Enter my email address in the text box next to the pull-down menu.
  6. Move down to the bottom where there is the option "Move the message to". Select Inbox from the drop-down menu.
  7. Select the Add Filter button once again.

Comcast SmartZone / Xfinity

  1. Click Address Book.
  2. Click "New" and choose "New Contact".
  3. Add my email address and any additional information.
  4. Click Save.

Cox.net Email

  1. Go to WebMail Inbox window.
  2. Click "Preferences".
  3. Under General Email Preferences, click Blocked Senders.
  4. Type my email address in the Exceptions List.
  5. Click Add.
  6. Click Save.

EarthLink

  1. Open the Address Book.
  2. Click Add.
  3. Enter my email address.
  4. Click Save.

Entourage

  1. Open the email.
  2. Right-click my email address.
  3. Select "Add to Address Book" in the short-cut menu.
  4. Verify my contact details.
  5. Click Save.

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it "Not Spam" to whitelist it. Also if my email appears under the Promotions tab then you can click and drag my email onto the Primary tab.

  1. Select contacts from the options on the left side of the Gmail Inbox.
  2. Select "Create Contact" on the top menu.
  3. Enter my email address in the primary email box.
  4. Select Save.

MacMail

  1. Open my email.
  2. Ctrl-click my email address and select "Open in Address Book."
  3. Verify my contact details.
  4. Click Save.

MSN

  1. Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
  2. From the E-mail settings screen, select Junk E-mail Guard.
  3. Select Safe List.
  4. Select Add.

Mozilla Thunderbird

  1. Check if my email is in your Junk folder, right-click on the email and choose "Mark As Not Junk".
  2. Click Address Book.
  3. Make sure that the Personal Address Book is highlighted.
  4. Click New Card, the New Card window will display.
  5. Under the Contact tab, copy your contact's "From" address and paste it into the Email dialog box.
  6. Click OK.

Netzero

  1. Click the Address Book tab on the top menu bar
  2. Click Contacts.
  3. Click Add Contact.
  4. Type in my address and include any details you want.
  5. Click Save.

Outlook

For 2003, 2007 and Express - Without an example email address in your inbox:
  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail.
  3. Select Junk E-mail Options...
  4. Click the Safe Sender tab.
  5. Click Add.
  6. Type my email address into the safe sender list.
  7. Click OK.
For 2003, 2007 and Express - With an example email address in your inbox:
  1. Open my email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
    Note: This is located in the "Junk Email" section.
  3. Select "Add sender to Address book".
  4. Click OK.
For 2010
  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose "Junk E-Mail Options" from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Click Add...
  6. Type in my email address.
  7. Click OK.
  8. Click Apply.
For 2013
  1. In Outlook, go to the Home tab.
  2. Click Junk > Junk Email Options.
  3. Select the Safe Senders tab and click Add.
  4. In the Add address or domain box, enter my email address.
  5. Click OK and close the window.
Express
  1. In Outlook, go to the Tools menu.
  2. Select "Address Book".
  3. Click New and select New Contact from the drop-down menu.
  4. Type in my address and include any details you want.
  5. Click OK.
Outlook.com
  1. Open the email.
  2. Click the three dots, and then click Add to Safe senders.
  3. Click OK.

Road Runner Webmail

  1. Open your Road Runner mailbox.
  2. Open your Junk Mail folder.
  3. Select my email.
  4. Click "Mark as Not Spam".

Verizon

  1. Open your Inbox.
  2. Click Options.
  3. Click Block Senders.
  4. Locate the “Safe List”.
  5. Enter my email address.
  6. Click OK.

Windows Live Hotmail

  1. Open my email.
  2. Click Add to Contacts next to my email address..

Windstream

  1. Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. Select "Advanced Block Senders".
  5. In the Allowed Senders area, type my email address.
  6. Click OK.

Yahoo

In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

  1. Open your Yahoo mailbox.
  2. Click the address bookicon in the right-side panel. When you roll your mouse over it, it will say Contacts.
  3. Click "New Contact."
  4. Fill in the fields of your Contact.
  5. Click Save.

iOS Devices - iPad, iPhone, ipod Touch

  1. On any message, tap the sender and add to either a new contact or existing contact.

Android Devices - Samsumg, Google Nexus, and Others

  1. In the default email client, touch the picture of the sender.
  2. Click OK to add to contacts.

McAfee SpamKiller

  1. Click Friends.
  2. Click Add.
  3. Enter my address.
  4. Click OK.

Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam emails before they reach your inbox. To make my emails reach you, you can add me to your Personal Friends list or Global Friends list.

  1. Start Norton AntiSpam, select Status & Settings
  2. Select "AntiSpam".
  3. Select Configure button on the bottom right-hand side of the screen.
  4. Select the Allowed List tab - second tab on the list of tabs.
  5. Select Add.
  6. Enter my address in the Email address box.
  7. Select OK.

SpamAssassin

  1. Find the spam assassin folder on your hard drive, and open it.
  2. There will be a file named user_prefs. Open it with a text editor (such as Notepad).
  3. If there is no such file, create it.
  4. Make a new line in the file. On that line, enter whitelist_from, followed by my email address.
  5. Save and close the file.